Cancellation Policy

Effective Date: [Insert Date]

At Naturedge, we understand that circumstances can change, and you may need to cancel your order. This Cancellation Policy outlines the terms and conditions for canceling orders placed on our website.

1. Eligibility for Cancellation

• Orders can be cancelled if the request is made before the order is shipped.
• Once an order is shipped, cancellations are not allowed. In such cases, you may initiate a return after receiving the product (refer to our Refund and Return Policy for details).

2. How to Cancel an Order

To cancel your order:

1. Contact us immediately at [Insert Email Address] or [Insert Phone Number] with your order details.
2. Our customer service team will confirm if your order is eligible for cancellation.

3. Refund for Canceled Orders

• If your order is canceled successfully before shipment, you will receive a full refund, including any shipping charges.
• Refunds will be issued to the original payment method within [Insert Timeframe, e.g., 7–10 business days].

4. Exceptions

We do not accept cancellations for:

• Customized or personalized products once production has begun.
• Items marked as "final sale."

5. Changes to Orders

If you wish to make changes to your order (e.g., updating shipping information or modifying items), please contact us as soon as possible. Changes may only be accommodated before the order is processed for shipment.

6. Contact Us

If you have any questions or concerns about your order or our cancellation policy, please reach out to us:
Email: info@thenaturedge.com
Phone: 9310325293